We live in a context that is in continuous development. All aspects of our lives are opening horizons to new worlds. And, oddly enough, new technologies. They are appearing in gastronomy and, especially, in large restaurants. The robot waiters are coming to stay. You can already find the first ones in some Spanish establishments and, is that, these friendly workers are winning the affection of the public for their efficient work. What does it look like interesting? Discover the secrets of these machines that, without being real people, are able to bring your hot food to the table.
A good solution
Due to the pandemic, the method of working in bars and restaurants has had to change. For this reason, some restaurants with a good economic capacity, such as the Boathouse Asian Eatery in Ronhert Park, California, they decided to complement the staff with a robot waiter that would relieve the employees of the excessive workload. And, according to the co-owner of this restaurant to EFE, “when the restaurant reopened, we realized that it was the right time to bring the robot because it helps social distancing ”.
This robot waiter, developed by Bear Robotics, can carry up to 30 kilos of food and has a great autonomy of more than 12 hours. In addition, the dynamics are very simple: when the food is ready, Servi, which is the name of this machine, he goes to the kitchen where an employee hands him the ready meals and he takes it upon himself to bring it closer to the corresponding table. "The robot design is high enough to carry several dishes, but at the same time it has a size that allows it to circulate among people, chairs and tables "confirmed one of the heads of Bear robotics to the Efe Agency.
Main drawback
Although the design and shape of this robot waiter It is perfect to carry dishes, when it comes to transporting drink has complications. This is because these containers do not have the flat and flat surface of the dishes, so they require a very smooth ride to ensure not a drop of liquid falls off. Although the company has assured that they are working to develop a special tray that allows to transport drinks of all kinds, even glasses filled to the top.
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Robot waiters in Spain
The Chinese restaurant group Shangri-La has obtained the first license to bring the first waiter robot to Spain. Peanut, which is what this machine is called, already works in three shopping centers in Madrid. And, as is obvious, the function of this invention developed by the Chinese company Keenon Robotics, is to bring the food from the kitchen to the table and then pick up dirty dishes. In this way, customers appreciate the speed of service while human waiters can work in customer service duties.
The result of the work of this robot waiter is so far very satisfying. And it is that Peanut is guided by some sensors located on the ceiling that mark your route and indicate your stopping and recharging area. And in this case, it has a battery of about 100 hours standby and 8 hours in operation. It is even capable of detecting when it is about to turn off.
Other examples of robot waiters
Although the previous two are the ones that popularity have and have obtained better results, there are other establishments that have the help of robot waiters for perfect customer service. Here are some of them:
- Alexia, in Pamplona. Another waiter robot that has begun to be implanted in our country. It has been designed by the Spanish company coccus, and has a very simple operation. The human waiter puts the orders on the robot's tray, and the robot will take them to the table.
- Amy, Aker and James. They are robot waiters employed in a restaurant in The Netherlands. And it is that, this country is one of the ones that are using this new trend the most. Thanks to them, the delivery of orders can be expedited and the mandatory social distancing can be maintained.
- Penny. Bear Robotics has not only created Servi, which you have met before. It has also launched the development of this robot, with a similar operation to the previous one.
These are just three examples, but this new way of serving at the table is reaching most of the Spanish and international establishments. In fact, you can already find robot waiters in some of the big Spanish cities like Valencia, Zaragoza or Seville.
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How have you been able to check the robot waiters they are a nice innovation in restaurants that are treading strongly in the sector. Sure your the service It leaves you amazed, are you curious to experience their quality of work? You should do it as soon as possible, there may be waiting lists of a few weeks!
