More and more people are giving more importance to reviews online stores and restaurants. The technology and the Internet have fostered the communication among strangers, and we no longer depend on a friend or family member having visited the restaurant that interested to find out if it's worth going. Today we will talk about the most frequented review sites. Find out!
Reviews are becoming more and more necessary
Thanks to the rise of social media and the internet, it is becoming easier to find recommendations. Specialized blogs, websites of reviews and even apps. All these options include a possible <strong>success</strong> for our premises, or if we are consumers, for our stomach. A study by the Cruzcampo Foundation reveals that 80% of those surveyed always look for reviews and opinions of the places they are going to visit. Specifically, 50% pay attention to specialized websites, while 30% value the opinion of social networks more.
From portals like last.app comment that «Users demand a greater ease in the practice of the technologies they use on a daily basis. Being in all the channels that the consumer consults is a must for the business to have <strong>success</strong> in the food service market«.
the most points relevant to take into account to improve the online strategy of our restaurant are the following:
- Reviews: Allowing an opinion to consumers is essential to attract new customers. The feedback between users will allow us to give a better image to our premises.
- Online Reservations: Another point that benefits from the basic features of the internet. Online reservations are increasingly used.
- The Aesthetic: The image of our premises is also very important. Social networks are a showcase in which it is important to attract attention in a positive way.
- Sustainability: Increasingly, young people seek to support premises that are more respectful of the environment.
- delivery: These portals also help us gain customers outside the physical establishment itself. Something to keep in mind for the future.
What do you think? Are you going to take it into account for future business?
